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Knowledge base

For any questions please check out first if you can find your answer in the knowledge base. We are continuously updating the information there to cover the most frequent questions.


If you have an issue regarding the synchronization with DAVx5 or if you have an issue that might need some discussion, please make an entry in our forums that we share with DAVx5 by bitfire web engineering

Support ticket

If you can’t find your answer in the knowledge base and/or your issue is not something that can be discussed in the forum or you are sure that you found a bug, please use the contact form below to create a ticket.

Send us a support request

Before sending us a support request, please make sure that you haven’t found your answer in the knowledge base and in the forums.

If you have troubles with the synchronization, please check out our article first as it might cover your problem: https://jtx.techbee.at/troubles-with-the-synchronization-see-what-could-go-wrong